WEB Bonaire invites the community of Bonaire to participate in their customer satisfaction survey

Kralendijk, April 29th 2025 — In the period from May 1st    to May 22nd   2025, Water en Energiebedrijf Bonaire (WEB) will conduct research into the quality of water and electricity services on Bonaire. WEB Bonaire invites the community of Bonaire to participate and make themselves heard.

Purpose of the investigation

With the research, WEB wants to gain insight into the perception and satisfaction of customers and how the service and communication towards the customer can be optimized. Based on the results of the survey, WEB Bonaire can find out which aspects require attention and which specific improvements need to be implemented to guarantee the desired quality of service. WEB Bonaire also wants to gain insight into the experiences and wishes of residents with regard to sustainable products.

Digital Questionnaire

You can scan this QR code with a mobile phone to access the digital question list while you wait at the cashier or the information desk in our new building at Kaminda Djabou 35.

The question list is also available at www.webbonaire.com/survey and facebook.com/webbonaire from May 1st to May 22nd, 2025.

WEB Bonaire would like to thank the residents of Bonaire in advance for their participation and contribution to the future of the water and electricity supply on Bonaire.

For more information, please contact our customer service department at 715-8244 or info@webbonaire.com.

 

Scan the QR code to access the questionnaire: https://bit.ly/SurveyWEB_ENG

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CUSTOMER SERVICE
YOUR INVOICE
PAGABON
NEWS
OPENING HOURS
DISRUPTION? ✆9215